Terms of service

Terms of Service

This website is operated by ELORA. Throughout the site, the terms "we", "us" and "our" refer to ELORA. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, you should not use our website or services.

1. General

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence. You may not use our products for any illegal or unauthorised purpose. We reserve the right to refuse service to anyone for any reason at any time.

2. Products and pricing

All prices are listed in Australian Dollars (AUD) and, where applicable, are inclusive of GST. We have made every effort to display the colours and images of our products as accurately as possible; however, we cannot guarantee that your device's display accurately reflects the actual colour of the product. Product descriptions, images, pricing and availability are subject to change at any time without notice. We reserve the right to limit quantities or discontinue any product.

3. Orders

We reserve the right to refuse or cancel any order, including where the product is unavailable, where there is an error in the price or product description, or where we suspect fraudulent activity. If we cancel an order after payment has been taken, we will provide a full refund. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

4. Consumer guarantees

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms of Service excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by the Competition and Consumer Act 2010 (Cth) or any other applicable law that cannot be lawfully excluded or limited. Please see our Returns & Refunds Policy for more information.

5. Shipping and delivery

Delivery times shown on our website and in our Shipping Policy are estimates only and are not guaranteed. Risk of loss and title for items pass to you upon delivery of the items to the carrier.

6. Returns and refunds

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms of Service.

7. Accuracy of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions.

8. Third-party links and products

Certain products and services available via our Service, and some items we sell, may be sourced from or fulfilled by third parties. We are not liable for any harm or damages related to the purchase or use of goods or services from any third-party links. Please review the third party's policies before you engage in any transaction.

9. Limitation of liability

To the maximum extent permitted by law, and other than for liability that cannot be excluded under the Australian Consumer Law, ELORA is not liable for any indirect, incidental or consequential loss arising out of your use of the Service or any products purchased through it. Where liability cannot be excluded but can be limited, our liability is limited, at our option, to the re-supply of the goods or the cost of re-supplying the goods.

10. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Changes to these terms

We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

12. Governing law

These Terms of Service and any separate agreements whereby we provide you services are governed by and construed in accordance with the laws of South Australia and the Commonwealth of Australia.